Legal
Privacy Policy
Last updated: June 2025
PATAVIEWS ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services at pataviews.co.ke.
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and payment details when you register for an account, make a purchase, or contact us for support. We also automatically collect certain information when you use our services, including your IP address, browser type, operating system, referring URLs, and pages visited on our site.
2. How We Use Your Information
We use the information we collect to: • Process your orders and manage your wallet balance • Send you transaction confirmations and service updates • Respond to your support requests and inquiries • Improve our services and develop new features • Comply with legal obligations and prevent fraud • Send you marketing communications (with your consent)
3. Payment Information
All payment transactions are processed through secure third-party payment providers (M-Pesa / Safaricom and Flutterwave). We do not store your M-Pesa PIN or card details on our servers. Payment data is handled according to the security standards of our payment partners.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with: • Payment processors (M-Pesa, Flutterwave) to complete transactions • Service providers who assist in operating our platform • Law enforcement or regulatory authorities when required by law
5. Data Security
We implement industry-standard security measures to protect your personal information. All data is transmitted over encrypted HTTPS connections. Access to user data is restricted to authorised personnel only. However, no system is completely secure and we cannot guarantee absolute security.
6. Your Rights
You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your account and associated data • Opt out of marketing communications at any time • Lodge a complaint with the relevant data protection authority To exercise any of these rights, contact us at privacy@pataviews.co.ke.
7. Cookies
We use cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our service.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will promptly delete such data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes take effect constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: privacy@pataviews.co.ke Website: https://pataviews.co.ke Location: Nairobi, Kenya